InnovationResponsibilitySustainability

Ford Takes a Not-so-Small step Toward Responsibility

Yesterday, The Detriot Free Press reported that Ford dealers are taking part in a pilot program offered by the company to help those dealers reduce their environmental impact. The report highlighted the reductions in energy use and the resulting cost decrease that the dealers are likely to see from adopting this program, but at the same time only glanced at a more interesting point.

There is a growing sentiment (and the subject of another discussion) that the ideas and implementations of environmental sustainability and corporate social responsibility are not only different faces of the same issue, but that they are – or at least should be – central to the way a corporation does business. This is a significant shift from the more traditional model of these two being just functions – and marginalized functions at that – somewhere in a staff department.

Part of what it means to be a responsible corporation is how you act outside your own walls – with your customers, partners and other stakeholders. And from the standpoint of environmental and business responsibility, “acting well” includes (maybe means entirely?) helping your partner and customers (and in this case dealers) do a better job of serving their customers and becoming more responsible themselves.

This may be a relatively small (for now) and obvious program that Ford is launching. But it’s hard for me not to notice that a company that by its very products contributes to environmental damage, is not just taking steps to reduce its own impact, but to help its dealers reduce theirs.

And helping them save money and be better neighbors in the process (which can only help them gain more customers – or at least fans).

This is one example of what looks to be a small but growing trend toward taking slightly larger steps toward sustainability, responsibility and a building a better business by being both.

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